Return Policy

RETURN POLICY

We always make sure that you supplied what you paid for in good condition and without installation fault, but very occasionally things can go wrong.

Maybe the inverter you bought is working below expectation; you notice technical faults, broken products or installation deficiency.

 

REQUIREMENTS FOR A VALID RETURN

  1. It is within seven (7) days from the delivery date.
  2. The item is in NEW condition. The torch or flashlight must not be permanently switched on. No further damage should be done on the product; inverters and batteries must not be touched or opened.
  3. The item is in its ORIGINAL packaging, with all accessories intact (including warranty cards, manuals, certificates of authenticity, tags, etc.). Inverters must have their manuals, cables and other accessories in place. Branded electronics and other power electronics (Inverters, Rechargeable fans, emergency lights, power banks etc) must be unopened with seals intact.

4. If the item came with a free promotional item, then the promotional item must also be returned.